We're certain you're going to love myClubhouse, and that's one reason why our customers renew year after year! We want to make sure that you're 100% happy with the system, our customer service and your user experience. If you are not fully satisfied for any reason, just let us know within 6 months of the start if your licence. Tell us what the issues are and, if we cannot sort them out to your complete satisfaction, then we will give you a full refund of your purchase price.
Liability limited to the 12-month licence fee paid.
Pricing is based on the number of active members/users and whether your organisation is not-for-profit or commercial. myclubhouse is a premium solution with all the benefits listed below included, as standard, in all packages. Beyond the number of active members, most features are unlimited:
As if the system wasn't already powerful enough, we also have a number of optional extras to further expand its capabilities! All modules are priced proportionately, per user, in line with your core myClubhouse licence.
This module allows you to create your own embedded club shop which you can use to sell anything. It supports the sale of physical and virtual (documents) items, allows you to track stock levels and sell items with multiple variants (e.g. by size and colour). You can offer multiple shipping options and it also supports multiple vendors. You can control who is allowed to view and purchase what products and can highlight promoted products and discounts.
The web page designer allows you to add your own content pages to your myClubhouse site. There is a fully WYSIWYG editor which allows you to easily embed images and video. You can control who is allowed to access each section of your site - so you could have a committee-only area, a members-only area and a public area. You can even target content at very specific sub-sections of your membership. It has a collaborative draft and publish workflow which allows administrators to work on pages together before publication onto the site.
You can think of tokens like loyalty points. Each user maintains a balance of tokens. Tokens can be gifted to members in return for membership subscriptions or event sign-ups; or they can be sold in the shop (this requires the Club Shop module). Members can spend tokens on event sign-ups or in the shop. Some clubs use this feature to reward volunteers for their efforts. Others use it as a pre-pay system which reduces their reliance on cash. And, if you don't like the term "token", that's fine - you can use whatever term you like.
Site Analytics gives you the opportunity to add a Google Analytics Tracking ID and a Facebook Pixel Code to your myClubhouse site. Both of these are highly valuable tools in analysing and marketing to your site visitors. Not only do they provide insights into your customers' online behaviour, they also allow you to target advertising and accurately measure results through Google Ads and Facebook Ads platforms. In addition, the Facebook Pixel records events on your site such as Registration Completed, Add to Basket and Purchase Completed which can be fed back into your marketing campaigns to measure conversions and return on investment.
This is an extremely powerful feature not, as far as we know(!), found in any other similar system. It allows you to arbitrarily divide up your membership, along whatever lines you like, and then create roles and permissions that apply only to individual subsets. So, for example, you could set it up so that Tennis Section administrators can only see the details of Tennis Section members. You can define as many subsets as you like and they can overlap.
This module is particularly aimed at clubs focused on horse riding activities; especially Endurance Horse Riding. Members can enter the full details of their horses and assign riders to them. Each event can support the sign-up of horses and riders. You can upload ride results and analyse them to calculate awards. Horses can have their own membership categories and subscriptions.
We are committed to keeping myClubhouse affordable for clubs of all sizes and making sure that there are no unwelcome jumps in cost as you grow. This is why we charge on a per-member basis. However, it doesn't end there: we use our own sophisticated algorithm that ensures that member levels are counted fairly. Some people in the database will only be counted as fractions of a member or, in some cases, not counted at all. For example, people who only joined for a short trial or have been members for just part of the year; members who have been gifted free membership; people who were members in the past but are no longer. Each club's membership model is unique - contact us to discuss yours and we'll come up with a counting system which is fair to all parties.
Each year, your myClubhouse subscription is calculated based on your previous year's member count. For your first year with us, we are happy to go with your estimate of membership numbers. Each year we will supply you with a detailed breakdown of how we calculated your member count so that there is complete transparency.
You have a number of options with respect to URL (the address you type into the browser to access your site) you use to access your myClubhouse site.
The simplest option is to use one of our domains, at no extra cost. You can choose to have a sub-directory; for example:
Or, you can choose a sub-domain; for example:
https://yourclub.myclubhouse.co.uk. We have a number of domains available to you, including:
myclubhouse.co.uk, mysailing.club, mytriathlon.club, myrunners.club etc.
For a more seamless user experience, you may want to use your own domain; for example:
https://www.yourclub.co.uk. If you have an existing web site that you wish to keep,
you can host myClubhouse within a sub-domain, whilst keeping your existing site where it is; for example:
https://members.yourclub.co.uk, or even
Note that, when using your domain, there will be an extra charge to cover the cost of the SSL certificate. The certificate is required to ensure that all communications with myClubhouse are encrypted and secure. You can purchase your own certificate if you wish, or we can do this for you. If you would like us to source the certificate for you, the cost will be £25+VAT per annum.
No charge for up to and including 250MB total disk space. If you would like excess storage over and above 250MB total disk space, the cost will be £75+VAT per annum per 1000MB.
With our unique referral deal, you can earn credit towards your own licence when you refer other clubs to myClubhouse.