A Member's personal details can be edited by an administrator.
From the Welcome Page menu select Edit Member Details from the Club Administration panel.
Member List Box
Select the member you require from the listbox. All members are listed in alphabetical order by Forename then Surname. Membership Category and Start Year of latest paid subscription are also displayed. As a shortcut, you may select and item from the listbox then type the first letter forename you require. This section also features a Search box to quickly find the people you want or reduce the length of the list. Enter all or part of the name in the box then click 'Go >' to run the search. Click 'X' to cancel the search.
Edit Member button
Once you have selected the correct member click the Edit Member button to be taken to the Administration Menu for that member.
Email Login Details to Member
If a member has contacted you to request login details you may use this button to automatically send an email to the selected member with their username and password.
The following administration options are available to you
- Username and Password
- Member Personal Details
- Member Mugshot
- Member Subscription Details
- Questionnaire Details
- Club Roles
- Send Login Details to Member
If you need to change a member's username, change the username in the text box and leave the password boxes blank. Click the Confirm Changes button. You will receive a success message.
If you need to change a member's password, type the new password in the first password box and confirm by typing again in the second box. Click Confirm Changes button, you will receive a success message.
To inform the member of the changes you made, click the Email to User button and an automatic email notification message will be sent to the selected member.
Click the links under this heading to edit a member's name, address, telephone, email, date of birth, gender, occupation, email subscription, deceased or additional notes details. On each of these pages you can edit your details then opt to Save Changes or Cancel and return to the Memeber Admin Menu. After saving changes you can opt to send an automatically generated email to the member in question, notifying them of the changes.
Send Email to Member link- click this link on the Member Admin Menu to send an automatic email notification to the selected member to let them know that the changes have been made. Additional Notes and Deceased information is not included in the email.
See Member Mugshot Selector .
The subscription table is displayed with the full history of subscriptions for the selected member. The Column Picker panel shows all available columns and each row in the table is editable. Follow instructions for the Subscription Table to edit a member's subscriptions here.
N.B. To add or Delete a subscription, please use the Subscription Manger.
Some of your members may not have internet access. If that is the case you may wish to send them a printed copy of a questionnaire for completion. When you receive the completed questionnaires you will need to enter the answers onto the database.
Click Questionnaire Details from the Administration Menu for your member and select the appropriate questionnaire from the drop-down list. Enter the answers on the screen. Click Save to save your answers or Cancel to discard changes.
Switch off Required Fields button- Although some questions may be compulsory, this cannot be enforced on a printed questionnaire. If your questionnaire is incomplete you may find it necessary to switch off the required fields so that your semi-completed questionnaire can be accepted. Use the button to do this.
Printer Friendly Page- if you need to print off a copy of a member's questionnaire answers use this button. A new window opens with the Club Name, Questionnaire Name and Member Name at the top. Be sure to use the Print Page button to print the questionnaire and answers in black and white; the instructions at the top and bottom of the window will not be printed.
Every member has a Club Role or Roles. These roles help to determine the level of access available to that member when logged-in to myClubhouse. They can be used for a number of other purposes e.g. creating an Email Distribution List. The roles for your club should be set up on the Club Role Management page.
Select Club Roles from the Administration Menu. The list of all club roles appears with a checkbox for each. The roles assigned to your selected member are checked.
Some Club Roles are automatically determined by the software e.g. Adult Member or Child Member depends on the member's membership subscription status or age. Those roles can be seen but are disabled.
Other roles e.g. Committee Member or Coach can be assigned and unassigned by the administrator when appropriate. Click Confirm Changes button to save the new roles for that member.
Warning! If handing over administrative duties to another member (e.g. if someone is taking over from you as Club Secretary) always make sure you assign that person the role of Secretary before you remove the role from yourself. Once you have removed the role from yourself you will no longer have administrative access and will not be able to give your successor administrative access. Under no circumstances should you leave your club without an administrator!
Click this button to send an email to a registered user that contains his/her username and password. For security reasons the message contents will not appear in the Sent Emails table.
Can I Try Before I Buy?
Yes! There are two ways:Try our online sandbox
A fully-functional version of myClubhouse with fictitious data for a club named Sandbox Club.Free Trial Offer
Register your interest and then complete a Free Trial Application Form for your club. We will personally set you up with your own fully-functional copy of myClubhouse and if you have an existing membership database, we can convert it to our secure SQL Server database system for a small fee.